09-08-2020
12:26
- last edited on
09-13-2020
17:50
by
MatthewFitbit
09-08-2020
12:26
- last edited on
09-13-2020
17:50
by
MatthewFitbit
The Disco ball seems to have been replaced by a trainer once I reach my goal. Has anyone else experience this? Is there a way of changing it back? A trainer is not as exciting as the disco ball
Moderator edit: subject for clarity
Answered! Go to the Best Answer.
10-19-2020 20:23
10-19-2020 20:23
Welcome to the Fitbit Community, @DameCarol.
Thank you for joining the thread and sharing that you no longer get the celebration when you reach your daily goal. I appreciate your efforts to resolve this and recommend confirming that you don't have "Do not disturb" or "Sleep Mode” turned on: press and hold the button on your device. Tap a setting to turn it off. When you turn off the setting, the icon appears dim with a line through it. For more information, see How do I navigate my Fitbit device's screen?
For additional troubleshooting instructions, see Why didn't my Fitbit device alert me?
Let me know how it goes.
Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.
09-13-2020 16:30
09-13-2020 16:30
Welcome to the Fitbit Community, @Rach2705.
I appreciate your participation in the Forums and sharing your feedback about the change of the daily goal celebration. I understand that a trainer is not as exciting as the disco ball for you, and thank you for your comments. While there is no option to change it back, our team is always working on improving our devices and user experiences, and your suggestions are always welcome. To share additional feedback or if you want the features to be improved, feel free to visit our Feature suggestion board. Here our product development teams consult regularly to ensure we're delivering on what our customers need and want. Please take a moment to visit and give us your feedback. You can read the FAQ to better understand how that board works and do a search first, in case someone else has already suggested your idea, or something similar.
I'll be around if you have any questions.
Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.
10-11-2020 06:24
10-11-2020 06:24
I want the exciting disco ball back!!!!!!!! This stupid shoe and star symbol is SOOOOO lame. Please let us select which celebration symbol we want to see for 10,000 steps. Put it back!!!!!!!!!!!!!!!!!!
10-12-2020 16:14
10-12-2020 16:14
Welcome to the Fitbit Community, @5280Lady.
Thank you for joining the thread and sharing your feedback and suggestion regarding the option to select the celebration symbol. I understand how you are feeling, our team is always working on improving our devices and user experiences, and your comments are always welcome. You can share your idea in our Feature Suggestions board. Search for the idea first to see if one already exists so you can add your vote. The more votes an idea gets the more likely the developers will try to implement it.
Let me know if you have any questions.
Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.
10-19-2020 19:26
10-19-2020 19:26
I noticed the change in the celebrations, but now my problem is that I no longer get the celebration. My main goal is steps and the celebration stopped recently. I have rebooted. I have changed my goal and nothing works. Still no clebration! Please help.
10-19-2020 20:23
10-19-2020 20:23
Welcome to the Fitbit Community, @DameCarol.
Thank you for joining the thread and sharing that you no longer get the celebration when you reach your daily goal. I appreciate your efforts to resolve this and recommend confirming that you don't have "Do not disturb" or "Sleep Mode” turned on: press and hold the button on your device. Tap a setting to turn it off. When you turn off the setting, the icon appears dim with a line through it. For more information, see How do I navigate my Fitbit device's screen?
For additional troubleshooting instructions, see Why didn't my Fitbit device alert me?
Let me know how it goes.
Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.
10-21-2020 17:23
10-21-2020 17:23
You r suggestion worked. Thanks!
10-22-2020 18:15
10-22-2020 18:15
Thank you for your reply, @DameCarol.
I am glad to hear the issue is resolved now. Thank you for posting the update here, I appreciate your time and feedback.
As a side note, I'd like to invite you to visit our Discussions board where you can share your experiences, meet people and create new topics.
Keep on visiting the forums. Happy stepping!
Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.