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Charge 2 Band popping off randomly

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‎05-19-2019 09:47 - last edited on ‎09-08-2020 16:10 by Fitbit Moderator

‎05-19-2019 09:47 - last edited on ‎09-08-2020 16:10 by Fitbit Moderator

My charge 2 band is popping off suddenly.  I have never replaced it and was doing nothing strenuous...was sitting and watching a soccer game.  Is there a solution for this??

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4 REPLIES 4

‎05-19-2019 18:41

‎05-19-2019 18:41

Corn to make sure you hear a click when you attack the band. It is a little tricky to get it to click but once it is clicked on it shouldn’t come off

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‎05-19-2019 18:42

In response to BriannaMolder

‎05-19-2019 18:42

Try. Not corn. WTH 

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‎05-20-2019 08:20

In response to BriannaMolder

‎05-20-2019 08:20

I did try that, it seems to not be locking into place.  Not sure why as I have never taken the band off. 

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‎05-20-2019 13:16

In response to Sew82974

‎05-20-2019 13:16

You probably need a new band. You can buy them from Amazon really cheap. 

I've had to buy new ones.

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