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Charge 2 Bands not staying on....

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‎06-19-2019 10:19 - last edited on ‎09-08-2020 15:29 by Fitbit Moderator

‎06-19-2019 10:19 - last edited on ‎09-08-2020 15:29 by Fitbit Moderator

I have had my charge 2 since August and the bands that came with it no longer attach properly. They are very loose and come off with just a light bump. The bands do not make the click noise when I attach them and was wondering if anyone else has a similar problem?

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‎06-20-2019 10:21

‎06-20-2019 10:21

@horsegirl7 Welcome! It's great to see you around! 

 

Let me help you with your Charge 2 bands coming off. Please let our Support team know about this for further assist you. I have created a ticket for you so they can reach out to you via email.

 

Let me know how it goes.

Alvaro | Community Moderator

If a post helped you try voting and selecting it as a solution so other members benefit from it. Select it as Best Solution!

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