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Charge 2 GPS distance is innacurate

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I recently have been having inaccuracy with my Charge 2 matching my Android phone Google Maps Timeline mileage both when walking and bike riding. Charge 2 is consistently less than my phone.

 

 

Moderator edit: updated subject for clarity

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@NTS45 It's nice to have you on board! Sorry for the delay in my reply.

 

Let me help you with your GPS distance showing inaccurately on your Fitbit app. Try refreshing the link between your phone and your tracker by doing the following:

 

  1. Go to your phone's bluetooth settings and remove all devices listed there.
  2. Restart your phone and restart your device
  3. Check that no battery saving app/feature on your phone is affecting your Fitbit app.
  4. Also, on an Android device, check that your app has the necessary permissions (settings > apps > Fitbit > permissions) and make sure bluetooth and location services (GPS) are on. 
  5. You can find troubleshooting instructions here.

Let me know how it goes.

Alvaro | Community Moderator

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I have gone through all the suggested steps, more than once, and I still
get the same results.
My charge 2 shows distance at about half of what my Android phone using
Google Maps.
What else can I do?

NTS45
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