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Charge 2 Programmed end of life ?

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‎08-04-2020 02:37 - last edited on ‎09-08-2020 09:14 by Fitbit Moderator

‎08-04-2020 02:37 - last edited on ‎09-08-2020 09:14 by Fitbit Moderator

Hi everyone,

I have a Fitbit Charge2 since January 2018. Everything worked fine until it all started to go wrong...

 

First during 2019 the sync with my tablet (Huawei media pad T3) became more and more difficult.

I would need to switch on and off the phone, the gps service, the app and so on until I could synchronize.

 

Then end of 2019, 2 cracks appeared on the screen. 2 vertical craks on each side of the display. Of course, no reason, just magical appearance.

 

Then early 2020, I get a new phone Huawei P30 lite, and no mystery the sync is a nightmare as well.

Arround that time I noticed as well that the heart rate was a often quite high (yes I checked with other equipments..)

 

Then now mid 2020, it's the complete watch turning mad and constantly vibrating, it first started to be stucked on notification and going from on to off

then menus started changing themself

 

So having AGAIN a new issue, and the kind that prevent me from going around the problem;  I am wondering wether I was extremelly lucky for the one year warranty or if it's not just programmed to die ?

 

 

 

 

 

 

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‎08-06-2020 03:16

‎08-06-2020 03:16

now that I left the battery died and recharge it twice, and having also done a restart twice, I see no improvement, still vibrating.

 

I am so disappointed, I used the watch for 2.5 years, having to cope with recuring problem, but still could use it, and now it is useless alltogether. so so disappointed not be able to work around that last issue.

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