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Charge 2 Tracking sleep when I am not even wearing it....

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‎01-04-2019 09:07 - last edited on ‎09-08-2020 18:22 by Fitbit Moderator

‎01-04-2019 09:07 - last edited on ‎09-08-2020 18:22 by Fitbit Moderator

I have noticed that last 2 days that my Fit Bit Charge 2 is tracking sleep when i am not even wearing it at night.... the heart rate is on auto so i don't think that is the issue. Does anyone else have this issue? or a solution?

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‎01-06-2019 06:57

‎01-06-2019 06:57

@MegSuth Welcome! It's good that the community is growing! Sorry to hear that your tracker is detecting sleep while not wearing it. This is odd but try restarting it. Turn off the heart rate sensor, sync and then turn it to auto and sync again.

 

Let me know how it goes!

Alvaro | Community Moderator

If a post helped you try voting and selecting it as a solution so other members benefit from it. Select it as Best Solution!

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‎01-06-2019 07:44

In response to AlvaroFitbit

‎01-06-2019 07:44

Thanks for the suggestion I will try this!

Sent from my iPhone
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