Charge 2 Won't Sync/Can't Add back to account

[Songlore]

It looks like my Charge 2 hasn't synced since monday so I tried removing the device from my fitbit app. And now I can't seem to add it back again. I've gotten as far to putting the four digit code in and then it says try again and offers suggestions. I've restarted my phone, turned off and on bluetooth, deleted and reinstalled the fitbit app. I have a google pixel 2XL if that matters. 

[Mewz]

Same here... Pixel 3 and hasn't synced since Oct 7. I removed the device from the Pixel 3 and now it won't add back. 

[evim1708]

Same here, did not sync for days. After deleting my watch from the app it wont let me install it again 😤

[Mewz]

Planned obsolescence? It's not the fault of the Pixel 3. It won't sync to my windows 10 laptop either. So.. they give you a discount on a new one. Funny they all stopped syncing at roughly the same time, huh? UPDATE: It syncs with my iPad! Now what? buy new iphone or new fitbit? Why can't they just make it work with Pixel? 

[spfee]

Pixel 2 here. Hasn't synced since Sept 13th, detected on Bluetooth but after entering the number it never connects. I thought it would be running out of replacement bands that would force me over to a Garmin Vivosport, but here we are! Well played, Fitbit.  😐

[sotokarina]

Same issue. Has not updated since Oct. 7. I also have a Pixel 3 XL.

[Carolinet553]

I am going to reach out to fit bit for support as there have been so many
of us with t h e problem.

I haven't deleted it because I am concerned I will have additional
problems. Will post back if I get any response

Regards Caroline

[Scuba1958]

I have the same issue with my Charge 2, If corrected How did you fix it?......Jon

[Scuba1958]

I read your issue with your Charge 2 and have the same problem, How did you fix the issue? Thanks in advance....Jon

[SunsetRunner]

You must completely remove from account .than sync back up.

[Carolinet553]

Hi Jon I am manually having sync to resolve the issue.  Other probs seemed to have resolved. I am also going to contact fitbit.  Some people have recommend deleting act and reinstall, which is what fitbit tech support recommend as fix 101... however for some users this has created more probs.  The problem coincides with a software update on my Samsung ph. 

[Paulapickering]

Same! Sept 7 last time on mine.

[BunnyDawn]

Yes same here - Has anyone found a fix?  Now my charge 2 will not stay charged the battery is draining within 10 hours.  

I will not buy another fit bit... any recomendations?

[BunnyDawn]

Same here - I did it all, it will not add the charge 2.  I get the code when I manually attach the bluetooth.  but it still will not find it after I add the code..

[bLuNdErWoMaN]

Ughh this is what I get for updating my phone. Google pixel 3a and Charge 2. 

[Bobert111]

I can't even get the right time on my watch