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Charge 2 Won’t Sync Time

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‎01-03-2023 20:04 - last edited on ‎01-12-2023 17:31 by Moderator Alum

‎01-03-2023 20:04 - last edited on ‎01-12-2023 17:31 by Moderator Alum

After flying from Eastern time zone to Central time zone yesterday, Charge 2 will not sync to correct time. I have charged, restarted, Bluetooth off/on, nothing has worked to make time and alarm settings sync back to proper times. 

 

Moderator Edit: Clarified subject

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‎01-12-2023 17:36 - last edited on ‎10-11-2024 08:46 by Fitbit Moderator

‎01-12-2023 17:36 - last edited on ‎10-11-2024 08:46 by Fitbit Moderator

Hello there @Etmiss, it's good to have you in the Community.

Thank you for sharing your experience. Your Fitbit device uses the time of the device you're syncing with. To make sure your watch has recently synced, go to your Fitbit account, tap the Today tab > your profile picture > your device image.

If the time on your Fitbit device is still incorrect after syncing, make sure the time zone setting is correct. For more information, see How do I change the time on my Fitbit device?.

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