Charge 2 Won't Upload Workouts to the App

[GAP3]

I have recently started an ASYNCH workout course at a university that requires I track my workouts with a fitness tracking watch as a way of proving that I have done them.  I tried to do this today.  I made sure the watch and phone were synced minutes before starting the exercise.  I chose the "Yoga" exercise, performed the routine.  It showed that I had finished the workout on the watch face, but not in the app.  I restarted the app: nothing.  I re-synced the watch: nothing.  I then looked up the issue.  I tried restarting the watch and app, as suggested.  Then I performed the routine again.  Again, it showed as completed on the watch face, but did not show on the app.  Even after refreshing and restarting the app.  I tried to record a short workout in "Workout" mode instead of "Yoga.". This did not show up either.  I will try reinstalling the app, but I cannot think of another step.  If you have any suggestions, please let me know.  Thank you!

[LZeeW]

Hi @GAP3.  The Charge 2 is a unsupported legacy device that hasn't received any updates in years.  Other Charge 2 users started seeing this a year ago.  There is no workaround.  You need a newer model.  As far as features go, the Inspire 3 is closest to the Charge 2, except that it doesn't;t count stairs.