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Charge 2 Won’t display Kilojoules

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‎07-20-2019 18:58 - last edited on ‎09-08-2020 14:41 by Fitbit Moderator

‎07-20-2019 18:58 - last edited on ‎09-08-2020 14:41 by Fitbit Moderator

I just change from calories to Kilojoules and tried to adjust my charge 2 to display Kilojoules as well. But every time I go to turn on the Kilojoules display setting on the app I exit it then go back into the app and it’s deselected? And the charge 2 has synced but still with calories? Any Help Please 

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‎07-23-2019 08:50

‎07-23-2019 08:50

@HowlDawg, a warm welcome to our Community! Sorry for the delay in my reply.

 

Let me help you with your kilojoules settings and thank you for troubleshooting this issue.Try logging out from the app, restart your phone and log back in. Also make sure that the app is up to date.

 

Let me know how it goes.

Alvaro | Community Moderator

If a post helped you try voting and selecting it as a solution so other members benefit from it. Select it as Best Solution!

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‎09-29-2019 17:58

In response to AlvaroFitbit

‎09-29-2019 17:58

Mine is doing the same thing. I tried troubleshooting like you suggested but it still deselects kilojoules.

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‎05-17-2020 20:33

In response to Chloelea03

‎05-17-2020 20:33

My charge 3 does same.

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