09-01-2019
20:54
- last edited on
09-08-2020
13:33
by
MatthewFitbit
09-01-2019
20:54
- last edited on
09-08-2020
13:33
by
MatthewFitbit
I'm not sure what happened but my watch won't take a change anymore. While on vacation the batter ran dry which rarely happens. and now when plugged in it won't charge.
is this part of the latest update issue also?
09-02-2019 02:06
09-02-2019 02:06
It happened to me BEFORE I had updated my firmware. I had let the battery go completely dead for about 3 weeks. Then it seemingly would not charge, but I found out that it actually had been charging. It just needed RESET to have the display show correctly again. I then also reset my phone.
I had followed the FITBIT suggestion of
1. cleaning the contact tips
2. Connect the Fitbit to it's charger
3. Plug the charger into a wall socket
4. While in this charging mode, hold down the button for at least 4 seconds until the Fitbit resets.
As I said, then I also reset my phone by restarting it. Hope that also helps you. Jeanne
09-02-2019 07:52
09-02-2019 07:52
thanks I'll give that go!
09-05-2019 14:43
09-05-2019 14:43
No such luck.
thanks for the reset idea though.