Charge 2 add music control

[Havefaith81]

Can you control music from charge 2 it says u can

[AlvaroFitbit]

@Havefaith81 Thanks for joining us!  It isn't possible to control your music from your Charge 2, could you please tell where does it says that you can do this? The only trackers that have this ability are the Surge and the Blaze.

I look forward to your reply.

[Havefaith81]

It says on your wedsite and it most shops under spec e.g o2 its one of the reasons i bought it

Sent from Yahoo Mail on Android

[AlvaroFitbit]

@Havefaith81 This is the Charge 2 website, Store page, the manual and the help page for music control instructions and none of them list the Charge 2 or mentions it has this option. I don't know about what the retailers say but our site doesn't mention this as a Charge 2 feature. Still if you have seen this mentioned in a Fitbit website please let me know the link as this information is incorrect and should be corrected.

Keep me posted!

[Havefaith81]

Sent from Yahoo Mail on Android

[AlvaroFitbit]

@Havefaith81 I noticed that your last post was empty so I wanted to know if you still have questions about this.

Let me know how it goes!

[KellyG222]

From the main fitbit page, you choose your fitbit and then choose your phone to see what features are available to you. Controlling music was listed under features for my charge 2 paired with my galaxy S7 Edge. I'm a bit bummed that I can't control my music, but I am pretty happy with everything else!

[JohnnyRow]

I expect you were looking at this page https://www.fitbit.com/devices

for Galaxy S7 Edge.  First it lists all features the phone can support for the appropriate Fitbit device.  But on that page, if you click the box near top right 'See tracker-specific features', and select Charge 2 there, the 'Music Control' disappears.

I don't disagree that page can seem confusing.  Sorry.

[KellyG222]

I realize my mistake now, but I do love my charge 2! lol 🙂

[JohnnyRow]

See my edited post for what I just discovered - the box at top right to put in the fitbit device.  I missed it myself at first.

[Jennifer5555]

I have bought this charge 2 on groupon and it defiantly 100% says can control music.   That’s why I bought it. I am PISSED  that I have just received it and no controls. 

[XxAaron6rides]

yep