Charge 2 & Galaxy 10+ notifications not working co... - Fitbit Community

Charge 2 & Galaxy 10+ notifications not working correctly

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Jaki12

8 0 4

Unable to receive text messages or the name of callers on my Charge 2 since upgrading to the Galaxy 10+. Any support would be helpful

Tx

Moderator edit: updated subject for clarity

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AlvaroFitbit

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@Jaki12 Welcome! It's great to see you around!

Let me help you with your Charge 2 notifications. Try refreshing the link between your phone and tracker by doing the following:

Go to your phone's bluetooth settings and remove all devices listed there.
Restart your phone and restart your device.
Also, if you are using an Android device, check that your app has the necessary permissions (settings > apps > Fitbit > permissions) and make sure bluetooth and location services (GPS) are on.
You can find additional suggestions here.

Let me know how it goes.

Alvaro | Community Moderator

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