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Charge 2 and Samsung Galaxy A70

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‎07-06-2019 13:14 - last edited on ‎09-08-2020 14:54 by Fitbit Moderator

‎07-06-2019 13:14 - last edited on ‎09-08-2020 14:54 by Fitbit Moderator

Very disappointed to find out that my new Samsung Galaxy A70 is not compatible to my existing  charge 2. Can please add A70 to the list as soon as possible.

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5 REPLIES 5

‎07-06-2019 17:22

‎07-06-2019 17:22

I have the same issue...charge 2 does not sync to Samsung a70..it's quite frustrating and a bitter dissapointment to realize that it is not in compatible devices list, could it be added?

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‎07-06-2019 19:25

‎07-06-2019 19:25

For some reason my A70 refuses to identify Charge 2 on Bluetooth devices list, but it synchs OK.

Only other oddity is that despite Charge 2 Notifications being on they not coming from phone to tracker, but I can live with that.

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‎09-18-2019 23:39

‎09-18-2019 23:39

I also have the same issue. Initially the phone and app, despite giving messages it wasn't synced with the charge 2, reported my steps and tracked my runs. Now a month later after an app update the app cannot see the charge 2 at all. Agree extremely disappointing, frustrating and totally avoidable.  It's bluetooth technology for goodness sake. Come on fitbit please sort this out to enable Samsung A70 phone users to use their charge 2 Fitbit.

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‎09-29-2019 16:16

‎09-29-2019 16:16

Mine is not syncing either🤬

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‎02-21-2021 13:30

In response to Salameh

‎02-21-2021 13:30

My charge 2 now works with my Samsung A70, I have used it with no issues for the past week. There must have been an update .

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