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Charge 2 back cracked where sensor is, reaction on my skin, like a burn.

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‎04-29-2019 15:37 - last edited on ‎09-08-2020 16:26 by Fitbit Moderator

‎04-29-2019 15:37 - last edited on ‎09-08-2020 16:26 by Fitbit Moderator

My charge 2 has a crack over the area where the chip is.  Now looks rusted and I have a hole in my arm, like a burn. What can be done to fix it

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‎04-30-2019 06:48 - last edited on ‎04-24-2025 10:26 by Fitbit Moderator

‎04-30-2019 06:48 - last edited on ‎04-24-2025 10:26 by Fitbit Moderator

@TindraS It's great to see that you've visited the Fitbit Community!

I will assist you with your damaged Charge 2. For this please let our Support team know so they can further assist you. You will get an email from them.

Let me know how it goes.

Alvaro | Community Moderator

If a post helped you try voting and selecting it as a solution so other members benefit from it. Select it as Best Solution!

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