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Charge 2 band doesn't attach to the tracker

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‎02-26-2020 07:53 - last edited on ‎09-08-2020 10:23 by Fitbit Moderator

‎02-26-2020 07:53 - last edited on ‎09-08-2020 10:23 by Fitbit Moderator

I have a Charge 2 and one side of the band does not stay attached to the tracker, I attached it but it came right off again, I tried again and again and a little piece of plastic came out of the band and I don't even know if I can put the little plastic back in the band or not much less attaching the band to the tracker. Do I just need to get a new band? 

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‎02-26-2020 08:00

‎02-26-2020 08:00

I expect you do need a new band.  If you cannot find what you want from the Fitbit Store here, Amazon usually has a wide variety of third-party bands available at reasonable prices.

Before posting, re-read to see if it would make sense to someone else not looking at your Fitbit or phone.

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