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Charge 2 band falling off

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‎11-09-2019 05:15 - last edited on ‎09-08-2020 11:53 by Fitbit Moderator

‎11-09-2019 05:15 - last edited on ‎09-08-2020 11:53 by Fitbit Moderator

Had a lot of issues with my charge 2 with the band(s) falling off constantly, I have now tried the following to resolve this annoying issue:

The little clip you press down to remove the strap, I just found a bit of flyer type paper (not plain paper) and folded/cut it into a small square and gently pushed it carefully under the clip, it fits into the strap square niche nicely

 

Update on this, eventually it did fall off, so it  would be best to ignore this suggestion   😞

 

 

Moderator edit: updated subject for clarity

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‎11-11-2019 11:08 - last edited on ‎03-07-2025 07:57 by Fitbit Moderator

‎11-11-2019 11:08 - last edited on ‎03-07-2025 07:57 by Fitbit Moderator

@runnut Welcome! It's great to see you around! Sorry for the delay in my reply.

Let me help you with your band falling off and thank you for sharing your suggestion. I have created a ticket so our Support team can further assist you via email.

Let me know how it goes.

Alvaro | Community Moderator

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