07-05-2020
09:40
- last edited on
09-08-2020
09:24
by
MatthewFitbit
07-05-2020
09:40
- last edited on
09-08-2020
09:24
by
MatthewFitbit
I downloaded the latest software update, now my charge 2 battery only last for less than a day.
Moderator Edit: Clarified subject
07-08-2020 19:14
07-08-2020 19:14
Hi @richmaher, it's nice to see you again participating here in the Community Forums!
Thanks for bringing this to my attention. Let me share with you that the battery of our Charge 2 was designed to last 5 days, but this also depends on how frequently you use all the features of your device. That said, I recommend you charging your Fitbit device with a USB port from a computer or a UL-certified outlet into the wall and then turn off all the features that you don’t use that much.
After following the above information, please check this help article for more tips and recommendations. This article includes as restart process that will refresh the device's performance.
Let me know if further assistance is needed and if you have any additional questions.
07-08-2020 20:08
07-08-2020 20:08