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Charge 2 battery issues and discomfort

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‎08-05-2019 08:25 - last edited on ‎09-08-2020 13:57 by Fitbit Moderator

‎08-05-2019 08:25 - last edited on ‎09-08-2020 13:57 by Fitbit Moderator

Hi everyone!

 

I have had my Fitbit charge 2 for almost 3 years now. I’ve always had wrist pain from it, but I only now googled it and see it’s a common issue. The pain gets so bad I sometimes can’t even wear it for a few weeks. Does anyone have any solutions for this? 

 

I am also now having other issues with my battery life. I only ever charge my Fitbit once I get a notification that battery is low, but a single charge only seems to last 3-4 days now (when it lasted 7+ days prior!) does Fitbit offer battery replacements or should I just look at getting a new device? 

 

Thanks in advanced!

 

 

Moderator edit: updated subject for clarity

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‎08-07-2019 10:15 - last edited on ‎06-24-2025 07:11 by Fitbit Moderator

‎08-07-2019 10:15 - last edited on ‎06-24-2025 07:11 by Fitbit Moderator

@Abbygailz96, welcome! It's great to see you around! Sorry for the delay in my reply.

Let me help you with your Charge 2 battery issues and discomfort. I noticed that you already have a ticket with our Support team so keep working with them to find a solution.

Let me know how it goes.

Alvaro | Community Moderator

If a post helped you try voting and selecting it as a solution so other members benefit from it. Select it as Best Solution!

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