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Charge 2 battery life is not lasting

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‎07-10-2020 05:50 - last edited on ‎09-08-2020 09:24 by Fitbit Moderator

‎07-10-2020 05:50 - last edited on ‎09-08-2020 09:24 by Fitbit Moderator

my fit bit is 100% charge but charge only lasts 10 minutes is anything i can do to fix it.

 

Moderator Edit: Clarified subject

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‎07-13-2020 19:11

‎07-13-2020 19:11

Hi @Rende, welcome to the Community Forums!

 

Thanks for bringing this to my attention. Let me share with you that the battery of our Charge 2 was designed to last 5 days, but this also depends on how frequently you use all the features of your device. That said, I recommend you charging your Fitbit device with a USB port from a computer or a UL-certified outlet into the wall and then turn off all the features that you don’t use that much.

 

After following the above information, please check this help article for more tips and recommendations. This article includes as restart process that will refresh the device's performance.

 

Let me know if further assistance is needed and if you have any additional questions.

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