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Charge 2 battery needs recharging every 2 days

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‎11-21-2018 14:50 - last edited on ‎09-08-2020 18:22 by Fitbit Moderator

‎11-21-2018 14:50 - last edited on ‎09-08-2020 18:22 by Fitbit Moderator

My charge 2 battery only lasting 2 days ,can I have a new battery fitted

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‎11-21-2018 23:25 - edited ‎11-21-2018 23:28

‎11-21-2018 23:25 - edited ‎11-21-2018 23:28

@Jessiemcphee I don't think that's possible. Try giving your Charge 2 a few reboots by placing it on the charger and pressing and holding the left button until you see the Fitbit emblem appear. It's also worth having a read though these helpful tips on getting the most out of your battery. If you still continue to experience problems afterwards, then I would suggest contacting Customer Support so they can assist you further.

 

Tony | UK

Ionic, Versa 2, Charge 3 SE, Aria 2, Flyer, Note 9, Android 8.1, Windows 10

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‎08-24-2019 14:37

‎08-24-2019 14:37

My Charge2 fitbit wont hold a charge for more than 2 days and this was about a week after updating the Charge2 firmware about a week help ago. I am trying the reset trick here and will reportback if it fixes it or not. 

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