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Charge 2 battery percentage doesn't show on the app anymore

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‎10-14-2023 03:54 - last edited on ‎10-14-2023 14:21 by Fitbit Moderator

‎10-14-2023 03:54 - last edited on ‎10-14-2023 14:21 by Fitbit Moderator

Why can't I see my percentage level on my fitbit app anymore? How do I get it back on my phone screen? Please help... That option was very helpful..

 

Moderator edit: updated subject for clarity. 

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‎10-14-2023 06:07

‎10-14-2023 06:07

Hello @Jojololo- and welcome to the Community.  The missing battery percentage is the number one complaint about the new app.  I hope Fitbit changes this.  In the meantime you can see your exact battery percentage on your Charge 2.  It is a Menu Item and is something you can turn on and off.

  • Tap on your devices icon in the upper left of your app
  • Tap on your Charge 2 tile
  • Tap on Menu Items and make sure Battery is checked on

Now you can see your battery percentage on the Charge 2 screen when you navigate through the screens by pushing the button.

Community Council Member

Laurie | Maryland, USA

Sense 2, Luxe, Aria 2 | iOS | Mac OS

Take a look at the Fitbit help site for further assistance and information.

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