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Charge 2 bike activity shows incorrect distance

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‎08-14-2019 12:24 - last edited on ‎09-08-2020 13:47 by Fitbit Moderator

‎08-14-2019 12:24 - last edited on ‎09-08-2020 13:47 by Fitbit Moderator

I updated the morning before I went out on my bike ride.  It calculated my min, my heart rate and my calories burned and I checked it while on my bike ride however when I look now it shows my distance for 88 min being only 0.06 mile ..... Does this have to do with the update ? anyone else having issues?

 

 

Moderator edit: updated subject for clarity

 

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‎08-15-2019 10:35 - last edited on ‎01-29-2025 08:01 by Fitbit Moderator

‎08-15-2019 10:35 - last edited on ‎01-29-2025 08:01 by Fitbit Moderator

@Unpblondie, welcome to the Fitbit Community! It's great to have you here!

Let me help you with your bike activity showing the incorrect distance. This may happen where there is an interruption in the GPS signal. Try following these instructions to improve this.

Let me know how it goes.

Alvaro | Community Moderator

If a post helped you try voting and selecting it as a solution so other members benefit from it. Select it as Best Solution!

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