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Charge 2 completely dead and not charging

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‎03-17-2022 07:36 - last edited on ‎03-17-2022 08:57 by Fitbit Moderator

‎03-17-2022 07:36 - last edited on ‎03-17-2022 08:57 by Fitbit Moderator

Alvaro,

I followed your steps for my fitbit as well and it still will not charge.

It is a charge 2, my charger was lost so it sat without charge for a week, I left it on the charger all night.   It does not respond to the the reset button

 

 

Moderator edit: updated subject for clarity and label. 

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‎03-17-2022 09:00 - last edited on ‎05-28-2024 05:31 by Fitbit Moderator

‎03-17-2022 09:00 - last edited on ‎05-28-2024 05:31 by Fitbit Moderator

Welcome to the Fitbit Community, @EFSUFFOLKS. Thank you for mentioning that you followed all the advised steps to charge your Charge 2. 

The best way to get help for this problem is to chat with us online or give us a call. Click here to get connected.

Keep on visiting the forums. 

Andrea | Community Moderator, Fitbitp>

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