09-13-2019
23:32
- last edited on
09-08-2020
13:04
by
MatthewFitbit
09-13-2019
23:32
- last edited on
09-08-2020
13:04
by
MatthewFitbit
Good morning can any one assist?
I’m in turkey at the moment and a couple of days ago started to notice condensation on the back sensor. Now HR isn’t working as well as one of the green lights. It hasn’t been submerged but has got sweaty during 3 workouts. I’ve tried the rice trick. Any ideas I’ve only had it just over a year?
Moderator edit: updated subject for clarity
09-15-2019
11:53
- last edited on
12-24-2024
10:51
by
MarreFitbit
09-15-2019
11:53
- last edited on
12-24-2024
10:51
by
MarreFitbit
@Sj.Foster Welcome! It's nice to have you on board! Sorry for the delay in my reply.
Let me help you with your Charge 2 showing condensation and its light not working. Could you share a picture of the condensation?
Regarding the light please restart your device following these instructions.
Let me know how it goes.
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