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Charge 2 condensation and light not working

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Good morning can any one assist? 

I’m in turkey at the moment and a couple of days ago started to notice condensation on the back sensor. Now HR isn’t working as well as one of the green lights. It hasn’t been submerged but has got sweaty during 3 workouts. I’ve tried the rice trick. Any ideas I’ve only had it just over a year? 

 

 

Moderator edit: updated subject for clarity

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@Sj.Foster Welcome! It's nice to have you on board! Sorry for the delay in my reply.

Let me help you with your Charge 2 showing condensation and its light not working. Could you share a picture of the condensation?

Regarding the light please restart your device following these instructions.

Let me know how it goes.

Alvaro | Community Moderator

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