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Charge 2 connector broken, please advise

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‎12-30-2021 05:27

‎12-30-2021 05:27

The plastic connector has snapped, bought in April 2020

 

Advice on good connectors to buy from?

 

https://linksharing.samsungcloud.com/sa01xJIavoiF 

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‎12-30-2021 05:48 - edited ‎12-30-2021 05:51

‎12-30-2021 05:48 - edited ‎12-30-2021 05:51

image.jpg

 

Hello @npapav and welcome to the Community forum.  My Charge 2 doesn't have those plastic connectors at all.  When I remove my band, I see just the metal frame with the "prong" sticking out like the top part of your pebble.  Are you using a third party band?  I think you just need a new band, which you will need to get from a third party site.

Laurie | Maryland
Sense 2, Luxe, Aria 2 | iOS | Mac OS

Take a look at the Fitbit help site for further assistance and information.

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‎12-30-2021 05:57

In response to LZeeW

‎12-30-2021 05:57

Hi @LZeeW and thank you. It is the original band when I bought back in April 2020.

I'm buying a new band for sure but if  I won't need the cnnectors like you say then that's better.  Thanks!

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