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Charge 2 constantly shows notifications on or off

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‎07-01-2019 11:10 - last edited on ‎09-08-2020 15:06 by Fitbit Moderator

‎07-01-2019 11:10 - last edited on ‎09-08-2020 15:06 by Fitbit Moderator

My Fitbit is stuck on notifications on and off screen just keeps swapping between the two. I have tried to reset it as it states on the website. Can anyone help?

 

 

Moderator edit: updated subject for clarity

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‎07-02-2019 08:49 - last edited on ‎03-21-2025 10:09 by Fitbit Moderator

‎07-02-2019 08:49 - last edited on ‎03-21-2025 10:09 by Fitbit Moderator

@Sarahjhicks1 Welcome to the Fitbit Community! It's great to have you here!

Let me help you with your unresponsive Charge 2 and thank you for troubleshooting this issue. Since the issue persist I have created a ticket so our Support team can further assist you via email.

Let me know how it goes.

Alvaro | Community Moderator

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