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Charge 2 counting wrong steps before I get out of bed

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‎06-24-2019 23:08 - last edited on ‎09-08-2020 15:06 by Fitbit Moderator

‎06-24-2019 23:08 - last edited on ‎09-08-2020 15:06 by Fitbit Moderator

Hi, I've just got a charge 2 and it's counting steps before I even get out of bed this morning it was 181! I walked to the bathroom and back and now it says I've done 522!!?? I've re set it up but don't know what to do

? Can anyone help. Please, 

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‎06-25-2019 11:03 - last edited on ‎03-21-2025 12:57 by Fitbit Moderator

‎06-25-2019 11:03 - last edited on ‎03-21-2025 12:57 by Fitbit Moderator

@Dawn01 Welcome to the Fitbit Community! I hope you're doing well!

Let me help you with your Charge 2 detecting steps while sleeping. Your device will detect the movement on your arm and translate that movement into steps. There are situations in which your arm may move but you won't be actually walking. For example, this may happen when you are playing the drums, burping a baby or clapping. It can also happen when driving. You can negate these steps by logging a driving activity. You can try wearing your device on your non dominant hand but select that hand as dominant on the device’s settings to make it less sensitive to movement.

Let me know how it goes.

Alvaro | Community Moderator

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