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Charge 2 cracked screen and isn't visible

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‎12-09-2020 12:54 - last edited on ‎12-10-2020 03:27 by Fitbit Moderator

‎12-09-2020 12:54 - last edited on ‎12-10-2020 03:27 by Fitbit Moderator

I noticed some lines on the screen some weeks back which I discovered are cracks and yesterday the light dimmed and now nothing is visible. Any ideas please? 

 

 

Moderator Edit: Clarified subject

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‎12-10-2020 03:28

‎12-10-2020 03:28

@Redfoxfox I hope you're doing well! 

 

Let me help you with this. I have created a ticket so our Support team can further assist you via email.

 

Let me know how it goes.

Alvaro | Community Moderator

If a post helped you try voting and selecting it as a solution so other members benefit from it. Select it as Best Solution!

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‎12-10-2020 06:42

In response to AlvaroFitbit

‎12-10-2020 06:42

Many thanks for your assistance.RegardsSent from Samsung Mobile on O2
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