05-28-2019
21:09
- last edited on
09-08-2020
15:47
by
MatthewFitbit
05-28-2019
21:09
- last edited on
09-08-2020
15:47
by
MatthewFitbit
My charge 2 recently started dying within the day, without me doing much with it. The charge would not hold for even a full day. Today it died completely, and won't charge. I've had it on the wall charger for 8 hours, and the green lights flash very brightly on the back, but the display shows nothing. It does not vibrate when I plug it in, like it used to. I tried cleaning the charging sensors on the back, nothing has changed.
05-29-2019
11:29
- last edited on
06-17-2025
06:45
by
MarreFitbit
05-29-2019
11:29
- last edited on
06-17-2025
06:45
by
MarreFitbit
@mattiepicasso It's great to see that you've visited the Fitbit Community!
Let me help you with your unresponsive Charge 2 and thank you for troubleshooting this issue. Since the issue persist I have created a ticket so our Support team can further assist you. You will get an email from them.
Let me know how it goes.
If a post helped you try voting and selecting it as a solution so other members benefit from it. Select it as Best Solution!
05-29-2019 12:00
05-29-2019 12:00
The same thing for me ... I don't know what should I do now, I hope I will get a solution, too.
05-29-2019 12:14
05-29-2019 12:14
mine is doing the same...what should Ido?
Thanks
05-29-2019 13:24
05-29-2019 13:24
Mine is doing the same thing!!!
05-29-2019 19:06
05-29-2019 19:06
I'm lucky if I can get 2 days out of a charge. Barely 2 1/2 years old. So what do I do
05-29-2019 19:11
05-29-2019 19:11
My tracker is doing the same thing as well. Very frustrating. I have restarted it and according to my app it has a full charge. The screen is still blank though.
05-30-2019 06:26
05-30-2019 06:26
The same is happening to mine, yesterday worked perfectly, low battery signal showed up so put on charge and now completely dead even though tried cleaning contacts etc won't charge (tried 3 different chargers) and nothing coming on. Please help!
09-02-2019 18:00
09-02-2019 18:00
Im having this same issue with my Ionic watch. Can I have a help ticket please?