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Charge 2 didn't log sleep last night

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‎08-13-2021 05:51

‎08-13-2021 05:51

I just finished syncing and see that my Charge 2 didn't log any sleep for last night. It seems to have logged other activities.

I synced a second time, but it still didn't log.

I entered the sleep manually, but even had problems with that, so there is data, but it's not accurate. 

Any ideas?

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‎09-08-2021 16:06

‎09-08-2021 16:06

It's great to see you in the Fitbit Community, @CathieWalkz.

 

Thank you for trying to resolve the issue with your sleep before contacting us.

 

If you continue having difficulties, I would recommend restarting your Fitbit Charge 2 by following these steps.

 

In addition, please visit this article, open the menu "Why don't I see sleep stages today?" and follow the instructions.

 

If you have any question, please let us know.

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