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Charge 2 didn't reset at midnight

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‎03-11-2019 19:10 - last edited on ‎09-08-2020 17:14 by Fitbit Moderator

‎03-11-2019 19:10 - last edited on ‎09-08-2020 17:14 by Fitbit Moderator

my charge 2 hasn't't reset to 0 at midnight. It's still has yesterday's steps

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‎03-11-2019 19:25 - last edited on ‎03-26-2019 12:41 by Fitbit Moderator

‎03-11-2019 19:25 - last edited on ‎03-26-2019 12:41 by Fitbit Moderator

Also have numbers for today added to yesterday’s. Yesterday looks right, today is wat to high. 

 

 

Moderator edit: updated subject for clarity

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‎03-11-2019 19:36 - last edited on ‎03-26-2019 12:42 by Fitbit Moderator

In response to SunsetRunner

‎03-11-2019 19:36 - last edited on ‎03-26-2019 12:42 by Fitbit Moderator

It shouldn't be 5,374 steps. I should have 3,500. My Fitbit didn't reset @ midnight

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‎03-26-2019 12:47

In response to Baracc10

‎03-26-2019 12:47

@Baracc10  @SunsetRunner Welcome to the Fitbit Community! I hope you're doing well!

 

Sorry to hear that your Charge 2 didn't reset at midnight and for the delay in my reply. This may happen when there is a change in timezone (due to travel or DST changes).  You can restart your device as this will help it reset the following midnight but it won’t remove the steps from the affected date.

 

Let me know how it goes.

Alvaro | Community Moderator

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