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Charge 2 display frozen

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‎05-04-2019 02:03 - last edited on ‎09-08-2020 16:26 by Fitbit Moderator

‎05-04-2019 02:03 - last edited on ‎09-08-2020 16:26 by Fitbit Moderator

My charge 2 HR screen froze at time 6:39 and steps 0 count. Can't get it to work. Syncs with the app on phone correctly. But display froze. What a timing, considering its the first day of my vacation in a different country!

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‎05-05-2019 09:03

‎05-05-2019 09:03

@KeshavDesai It's great to see that you've visited the Fitbit Community!

 

I will assist you with your Charge 2 display not working as it should. Please try restarting your device to help it get unstuck from this state.

 

Let me know how it goes.

Alvaro | Community Moderator

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