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Charge 2 display has lines in it

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‎09-14-2021 12:34

‎09-14-2021 12:34

My charge 2 has black lines through the upper part of the display, it is unreadable. I have done the 15 second reboot about a dozen times, no change. It is about 4 years old now... is it junk?

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‎09-14-2021 18:22

‎09-14-2021 18:22

Welcome to the Fitbit Community, @bergytone.

 

Thank you for trying to resolve the issue with your Fitbit Charge 2 before contacting us.

 

In addition to performing a restart please try to change the clock face of your Tracker.

 

If you've followed our instructions without luck, the best way to get help for this problem is to chat with us online or give us a call. Please click here to get connected.

 

If you have any question, please let us know.

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