help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Charge 2 display showed fading numbers then went black

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎07-23-2019 17:11 - last edited on ‎09-08-2020 14:11 by Fitbit Moderator

‎07-23-2019 17:11 - last edited on ‎09-08-2020 14:11 by Fitbit Moderator

The display on my Charge 2 began to have the numbers fade out.  I reset it then the battery said it was dead even though before the restart it was fully charged.  Charged it back up and the display was worse.  Today the screen is completely black.  Is there a way to get the display working again or is the tracker gone for good?  Thanks for any help.

Best Answer
Labels:
0 Votes
1 REPLY 1

‎07-24-2019 12:14 - last edited on ‎03-13-2025 07:04 by Fitbit Moderator

‎07-24-2019 12:14 - last edited on ‎03-13-2025 07:04 by Fitbit Moderator

@SikaB, a warm welcome to our Community!

Let me help you with your Charge 2 display not working and thank you for troubleshooting this issue. Since the issue persist I have created a ticket so our Support team can further assist you via email.

Let me know how it goes.

Alvaro | Community Moderator

If a post helped you try voting and selecting it as a solution so other members benefit from it. Select it as Best Solution!

Best Answer
0 Votes