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Charge 2 does not calculate calories properly

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‎09-17-2019 14:02 - last edited on ‎09-08-2020 12:50 by Fitbit Moderator

‎09-17-2019 14:02 - last edited on ‎09-08-2020 12:50 by Fitbit Moderator

I just recently noticed that my charge 2 typically only shows that I burn 400 calories a day. On a normal day I reach at least 11,500 steps. I think that alone would burn over 400 calories. Has anybody run into p the charge 2 under calculating calories burned, if so, how did you solve the issue?

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‎09-17-2019 14:05

‎09-17-2019 14:05

Check that your weight is not entered much too low.

Before posting, re-read to see if it would make sense to someone else not looking at your Fitbit or phone.

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‎09-17-2019 14:25

In response to JohnnyRow

‎09-17-2019 14:25

Johnny, thanks for responding. I just took look and my weight is correct.

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