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Charge 2 doesn’t accurately record active minutes

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‎03-05-2019 13:22 - last edited on ‎09-08-2020 17:14 by Fitbit Moderator

‎03-05-2019 13:22 - last edited on ‎09-08-2020 17:14 by Fitbit Moderator

  Some days active minutes are correct, whereas on other days, no active minutes are recorded when in fact I have had over 8500 steps and played 4 hrs of golf. On other days, active minutes recorded are not accurate considering my activity level. 

 

I calked FitBit for help and the problem still occurs. They suggested I get a new FitBit as my Charge 2 is out of warranty. Frustrating. 

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‎03-05-2019 14:09

‎03-05-2019 14:09

I created a thread on this same issue about 1 1/2 months ago. It had a ton of people chiming in with the same issue. Now I can't find that thread. It may have been removed.

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