help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Charge 2 doesn’t hold a charge anymore

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎07-10-2019 21:11 - last edited on ‎09-08-2020 14:54 by Fitbit Moderator

‎07-10-2019 21:11 - last edited on ‎09-08-2020 14:54 by Fitbit Moderator

I’ve had my Charge2 for about 1.5 years so no more warranty. Never had any problems, battery has lasted right around the 5 days since day one. All the sudden after being fully charged it will go from 100% to completely dead in under 5 minutes. I’ve tried resetting it with no luck just keeps dying shortly after taking it off the charger.

Best Answer
Labels:
0 Votes
1 REPLY 1

‎07-11-2019 04:19

‎07-11-2019 04:19

I have exactly same problem. Worked fine (1 year old) until now. Battery last maximum one day.  From 5 days all the time to one day over a night. It’s very strange behavior. This is my second clock  over those 2 years. I will never buy this (1 year holding) brand again. 

Best Answer
0 Votes