Charge 2 doesn't pair with iPhone

[MKZawisza]

All of a sudden my Charge 2 is not pairing with Iphone. I get a code and then it says it can't be found. It did pair with my laptop. What can I do?  Thank you. 

Moderator edit: updated subject for clarity. 

[Incanus]

Which version of the App do you use on your iPhone? I had to manually update to 3.33 to synchronize my Charge 2 again.

[MKZawisza]

I’ll try that. Thank you.

Sent from my iPhone

[Rich_Laue]

Make shirt that the laptop is not connected to the tracker. 

[AndreaFitbit]

A warm welcome to our community @MKZawisza, @Incanus and @Rich_Laue. I'll be happy to assist with your Charge 2 syncing inquiry. Thank you for mentioning the steps you have followed to resolve this @MKZawisza. 

As @Rich_Laue mentioned. Make sure that the laptop isn't connected to the tracker when you're trying to sync with your iPhone and follow the advise of help article: Why can't I set up my Fitbit device? Please let me know how it goes.

Thank you for your advise @Incanus and @MKZawisza. 

Keep on visiting the forums.