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Charge 2 doesn't receive text or calls from Galaxy S10

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‎03-12-2019 12:59 - last edited on ‎09-08-2020 17:14 by Fitbit Moderator

‎03-12-2019 12:59 - last edited on ‎09-08-2020 17:14 by Fitbit Moderator

I just got a Samsung Galaxy S10 and have synced my charge 2 with the phone but I don't get text or call notifications on my Fitbit.  The 'do not disturb' on my phone is turned off.  Help

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21 REPLIES 21

‎06-04-2020 09:16

‎06-04-2020 09:16

Not sure if you resolved this, but I contacted support because it wasn’t connecting to my S10, they walked me through the set up and everything works again!

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‎06-04-2020 09:17

In response to Kimbucktoo

‎06-04-2020 09:17

I contacted support and they set it up so everything works again. 😁

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