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Charge 2 doesn't show map for auto-detected walks

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‎12-31-2018 06:46 - last edited on ‎09-08-2020 18:22 by Fitbit Moderator

‎12-31-2018 06:46 - last edited on ‎09-08-2020 18:22 by Fitbit Moderator

my walks are getting recorded with auto recognize but there is no map of the walk.. All other data is available, distance, steps, heart rate etc.. 

 

 

Moderator edit: updated subject for clarity

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‎12-31-2018 08:20 - last edited on ‎01-01-2019 09:16 by Fitbit Moderator

‎12-31-2018 08:20 - last edited on ‎01-01-2019 09:16 by Fitbit Moderator

Are you connecting it to the GPS in your phone? If not, there is no way to show a map of your walk.

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‎01-01-2019 09:16

In response to SunsetRunner

‎01-01-2019 09:16

@SunsetRunner Welcome to the Fitbit Community! I hope you're doing well! As @SunsetRunner autodetected activities won't have GPS information since you need to connect your Charge 2 to your phone (it will use your phone's GPS chip to track this information). You can learn how to do this here.

 

Let me know how it goes!

Alvaro | Community Moderator

If a post helped you try voting and selecting it as a solution so other members benefit from it. Select it as Best Solution!

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