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Charge 2 face choices disappeared

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‎05-12-2021 10:30 - last edited on ‎05-13-2021 09:50 by Fitbit Moderator

‎05-12-2021 10:30 - last edited on ‎05-13-2021 09:50 by Fitbit Moderator

Charge 2.  Face choices have disappeared from the app since the last update.

 

 

Moderator edit: format

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6 REPLIES 6

‎05-13-2021 10:42

‎05-13-2021 10:42

I noticed it as well. I tried deleting and re-downloaded the iPhone app but still not luck changing the watch face. 

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‎05-13-2021 13:36

‎05-13-2021 13:36

Yeah this needs to be fixed ASAP.

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‎05-14-2021 07:11

‎05-14-2021 07:11

I'm having this same issue. I'm using a Charge 2 version 22.58.0 and the FitBit App for iOS version 3.41.1 (1050). When I navigate to the "Clock Faces" function in the FitBit iOS App, I see left and right scroll buttons on the bottom but the screen is otherwise blank. Clicking the scroll buttons does not show any change on the screen. I have not noticed any other settings that are inaccessible or blank in the app. I have uninstalled the app and deleted data and reinstalled the app but the issue persists.

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‎05-14-2021 07:11

In response to uhtre

‎05-14-2021 07:11

Also I noticed this at least a week ago.

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‎05-14-2021 07:12

In response to uhtre

‎05-14-2021 07:12

And there's a thread about this in the iOS App section: https://community.fitbit.com/t5/iOS-App/Clock-faces-disappeared-in-Fitbit-app-update-3-41-1/m-p/4843...

 

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‎05-14-2021 13:42

In response to uhtre

‎05-14-2021 13:42

Same here, happened a couple of weeks ago!

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