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Charge 2 gets hot and won't charge anymore

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‎01-20-2020 10:47 - last edited on ‎09-08-2020 10:30 by Fitbit Moderator

‎01-20-2020 10:47 - last edited on ‎09-08-2020 10:30 by Fitbit Moderator

Hey all,

 

I've had a charge 2 for over 2 years and recently it's stopped charging. Anytime I place it on the charger it gets hot and not longer turns on or connects to the fitbit app.

 

Does anyone know how to fix this issue?

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3 REPLIES 3

‎01-20-2020 11:39

‎01-20-2020 11:39

I'm afraid your battery is dead, Brook, and it is not replaceable.

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‎01-20-2020 11:52

In response to SunsetRunner

‎01-20-2020 11:52

Is this common? Are they not made to last long?

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‎01-20-2020 12:12

In response to BrookBit

‎01-20-2020 12:12

I don't think it is common, Brook, but it certainly does happen.

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