Charge 2 green lights are too bright

[Grace56]

Lights on the underside of my charge 2 will are extremely bright and therefore killing the charge within minutes of charging. Please help

Moderator edit: updated subject for clarity. 

[AndreaFitbit]

Welcome to the Fitbit Community, @Grace56. Thanks for letting us know that the lights on the underside of your Charge 2 are extremely bright and killing the charge within minutes of charging. 

I would recommend restarting your tracker:

1. Plug the charging cable into the USB port on your computer or any UL-certified USB wall charger.
2. Clip the other end of the charging cable to the port on the back of the tracker. The pins on the charging cable must lock securely with the port.
3. Make sure the button on your tracker is aligned with the button opening on the charging cable. You’ll know the connection is secure when the tracker vibrates and you see a battery icon on your tracker’s display.
4. Press and hold the button to restart your tracker for 4 seconds. When you see the Fitbit logo and the tracker vibrates, the tracker restarted.
5. Disconnect your tracker from the charging cable.

Your tracker should now work normally. If your tracker still doesn't work after a restart, contact Customer Support.