Charge 2 inaccuray GPS distance 2020

[SunsetRunner]

I saw some comments about inaccurate GPS distant on charge 2 but I think they were from awhile back.  After the latest update a few weeks ago, I noticed the distant on my Charge 2 was not correct.  Where normally when I get 6k steps, I have walked about 3 miles approximately.  I noticed after the last update that after getting 6k steps, it shows I've only walked close to 2 miles.  I walk/run on a  path.  This is before work or any other activity so I know the steps I am getting are from the run/walk.  I emailed Fitbit and asked the about it.  They suggested restarting the fitibit.  Which I did.  I also made sure it was connected to bluetooth.  It is still has the issue.  I blame the latest update.  Also, I think since they have or will phase out Charge 2, the GPS is not working with it and thus the distance is inaccurate.   Anyone else?  I wish they would be straight with me and give me an answer.

[AlvaroFitbit]

@SunsetRunner It's great to have you here! 

Let me help you with your inaccurate GPS signal using your Charge 2 and your phone and thank you for trouble shooting this issue. I suggest you clear the link between your phone and your tracker by doing the following:

1. Go to your phone's bluetooth settings and remove all devices listed there.
2. Restart your phone and restart your device. 
3. Check that no battery saving app/feature on your phone is affecting your Fitbit app.
4. Also, on an Android device, check that your app has the necessary permissions (settings > apps > Fitbit > permissions) and make sure bluetooth and location services (GPS) are on. 
5. You can find troubleshooting instructions here.

Let me know how it goes.

[rainbow_rach]

Hi, I've just tried this and seem to be having the same issue. I'm extremely disappointed with my fitbit and am starting to seriously regret buying my fitbit Charge 2.