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Charge 2 incorrect Cardio Fitness Score id

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‎01-29-2019 16:25 - last edited on ‎09-08-2020 17:54 by Fitbit Moderator

‎01-29-2019 16:25 - last edited on ‎09-08-2020 17:54 by Fitbit Moderator

My charge 2 lists me as a male, yet by cardio fitness score shows me as a woman.  How do I fix this

 

 

Moderator edit: updated subject for clarity

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‎01-30-2019 05:00

‎01-30-2019 05:00

@AndySchober A warm welcome to our Community! Sorry to hear about this issue. Try logging out from the app, restart your phone and log back in. After this change your gender to female, save and sync your tracker then change it back to male, save and sync again.

 

Let me know how it goes!

Alvaro | Community Moderator

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