03-11-2022
15:03
- last edited on
03-12-2022
06:19
by
AndreaFitbit
03-11-2022
15:03
- last edited on
03-12-2022
06:19
by
AndreaFitbit
My fitbit Charge 2 is suddenly no longer holding its charge. Its decreasing by almost a day every week. Is there anything can be done?
Moderator edit: updated subject for clarity.
Answered! Go to the Best Answer.
03-12-2022
07:00
- last edited on
05-28-2024
05:58
by
MarreFitbit
Community Moderators ensure that conversations are friendly, factual, and on-topic. We're here to answer questions, escalate bugs, and make sure your voice is heard by the larger Fitbit team. Learn more
03-12-2022
07:00
- last edited on
05-28-2024
05:58
by
MarreFitbit
Thanks for getting back to us @SunsetRunner. I'm sorry to hear your Charge 2 is no longer holding charge.
Please follow the recommendations of help article: Can I extend my Fitbit device's battery life?
03-12-2022
07:00
- last edited on
05-28-2024
05:58
by
MarreFitbit
Community Moderators ensure that conversations are friendly, factual, and on-topic. We're here to answer questions, escalate bugs, and make sure your voice is heard by the larger Fitbit team. Learn more
03-12-2022
07:00
- last edited on
05-28-2024
05:58
by
MarreFitbit
Thanks for getting back to us @SunsetRunner. I'm sorry to hear your Charge 2 is no longer holding charge.
Please follow the recommendations of help article: Can I extend my Fitbit device's battery life?
03-12-2022 12:28
Diamond Fitbit Product Experts share support knowledge on the forums and advocate for the betterment of Fitbit products and services. Learn more
03-12-2022 12:28
@SunsetRunner I hope the advice given by @AndreaFitbit will help you extend your battery life. The bad news is that a rechargeable battery like the type in a Fitbit has a lifespan. Some sites say that it is 3-5 years, others are different. If your battery performance doesn't get better with a little TLC, it just might be at its end of life. Fitbit released the Charge 2 in 2016, so you are getting close.
Laurie | Maryland
Sense 2, Luxe, Aria 2 | iOS | Mac OS
Take a look at the Fitbit help site for further assistance and information.
03-12-2022 23:20
03-12-2022 23:20
Thank you. Could just be coming to its natural end. 😪
03-15-2022
14:52
- last edited on
05-28-2024
05:58
by
MarreFitbit
Community Moderators ensure that conversations are friendly, factual, and on-topic. We're here to answer questions, escalate bugs, and make sure your voice is heard by the larger Fitbit team. Learn more
03-15-2022
14:52
- last edited on
05-28-2024
05:58
by
MarreFitbit
Thanks for getting back to us @SunsetRunner. It could be...
I'd like to invite you to visit our Discussions board where you can share your experiences, meet people and create new topics.
Best Answer