Charge 2 is not syncing with my phone

[Jackogun]

My fitbit charge 2 won't sync with my phone, I have turned off the Bluetooth and WiFi then my phone, I have put the fitbit on the charger and pressed the button till fitbit logo shows, I don't know what else to do, it's usually fine.

Moderator edit: updated subject for clarity

[Yogakaz]

Having the same issue with my Charge 3, have gone through all the steps but cannit get the teacker to sync to the phone. I havnt changed my phone. Would love some help please

[Jackogun]

It seems lots of people having problems, fitbit need to sort them out

[J_W]

My charge 2 last synced on May 7th  Have not been able to get it to sync since.  Have gone thru all the steps many times

[Rirun311]

Having the same issue with Charge 2.   Have gone through all the directions but will not sync.   Has worked before doing this but for two days now, will not sync.

[Jackogun]

I unintalled the app on my phone, put it back on and it seems 2 b OK most of the time, another thing I do is turn Bluetooth and WiFi off restart my phone, c if any of these help