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Charge 2 is showing yesterday's data

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‎05-23-2018 00:52 - last edited on ‎09-08-2020 18:54 by Fitbit Moderator

‎05-23-2018 00:52 - last edited on ‎09-08-2020 18:54 by Fitbit Moderator

Have synced both in the hope that this would sort it but no.

Anyone got any ideas please.

 

 

Moderator edit: updated subject for clarity

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‎05-27-2018 10:19

‎05-27-2018 10:19

Hey @Mintymints, it is awesome to see new faces around! Did you try to sync both your Charge 2 and your Android phone? If so, but the issue persists, I'd like you to try something else, 'cause normally this happens when your Charge 2 doesn't reset itself at midnight. 

 

- Make sure that you have the correct timezone settings on the Fitbit app

- Restart your Charge 2

- Log out/log in to the Fitbit account

- Force sync your Charge 2 

 

Let me know if that works! 

Heydy | Community Moderator, Fitbit
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‎05-29-2019 13:17

In response to HeydyF

‎05-29-2019 13:17

Hi 

 

Sorry to jump on this post, but I have noticed this today. I have done everything you have asked to be done in the previous message but it is still not showing yesterdays data and I did over 15k steps.

Hope you can help.

 

Jo

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