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Charge 2 is suddenly stopped working

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‎07-02-2019 21:14 - last edited on ‎09-08-2020 14:54 by Fitbit Moderator

‎07-02-2019 21:14 - last edited on ‎09-08-2020 14:54 by Fitbit Moderator

Charge 2 is suddenly stopped working and when I press button lights blinking I am unable to charge and also not connecting to phone

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3 REPLIES 3

‎07-03-2019 05:17

‎07-03-2019 05:17

mine has done the same have you found any solutions? can we change the battery?

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‎07-03-2019 05:22

In response to pattiaci

‎07-03-2019 05:22

My charge 2 is in warranty 

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‎07-03-2019 23:36

In response to pattiaci

‎07-03-2019 23:36

  1. Clean your tracker's charging contacts (Both on the tracker itself and the charging cable)
  2. Try using a different USB port.
  3. Try using a different charging cable (if there is available or you have access to one)
  4. Charge your tracker with your computer's USB port or other low-power device. It's also possible to use a certified wall charger 

 

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